Involve Encourage Inspire

Administration Volunteer


Administration Volunteer


West End Centre, London Road, ST4 5AW

Responsible To

Sarah Mason (Community Engagement Officer

Summary of Role

We are looking to recruit a Volunteer Administrator to support us with a range of administration duties which will, contribute to the effective running of The West End Centre.

The Centre is used to deliver activities, workshops and other services and events.


An understanding of relevant health and safety requirements is desirable and a willingness to undertake appropriate training may be required for this position

Description of Tasks

  • Answering the telephone and taking enquiries from the public.
  • Dealing with other enquiries that may come in via email or post.
  • Assisting with room bookings and invoices.
  • Collection and input of data onto spreadsheets.
  • To comply with the requirements of Health and Safety, other relevant legislation and West End Policy Procedures.

Time Commitment

This Role is on a part time basis, days to be arranged.

Skills and Qualifications

  • Excellent telephone manner and people skills.
  • Computer literate and comfortable with Microsoft office tools i.e. databases and emails or willingness to learn.
  • Outgoing friendly and proactive character.
  • Able to work independently and as part of a team.
  • Keen to share ideas, learn and contribute.

Personal Qualities Needed:

  • Reliability and punctuality
  • Good team working skills
  • Ability to ask questions and follow instructions.
  • Respectful to others.
  • Personable, friendly and approachable.
  • Good sense of humour, creative, flexible.

Training and Support

Full training will be given and regular support offered.

Contact Information

Sarah Mason (Community Engagement Worker)

West End Centre

405 London Road

Stoke on Trent



01782 437591/ 07856328116